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Home › FAQs
COMMON QUESTIONS
Frequently Asked Questions
Quick answers for students, parents and institutes using ClassHud.
General
Yes. Searching, comparing and contacting institutes on ClassHud is completely free for students and parents ÔÇö there is no hidden charge.
Open the institute's profile page and use the "Enquire Now" button, or call the listed phone number directly. Your message goes straight to the institute.
For Institutes
Search for your institute on our platform. If it already exists, click "Claim This Listing". If not, register and create a new listing.
Go to the Claim Your Institute page, search for your institute by name or phone number, verify your ownership with an OTP, and your dashboard access is activated immediately.
Yes. Once you claim or register your institute, you get a free owner dashboard where you can update your description, photos, courses, timings and contact details anytime.
Complete your profile fully, add real photos, request reviews from past students, and consider a Verified or Premium plan for higher visibility in search results.
Pricing
Yes! Basic listing is completely free. We offer premium plans with advanced features like analytics, AI tools, and featured placement.
No. ClassHud never charges students any fee for using the platform, contacting institutes or reading reviews.
Yes. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period so you don't lose what you've paid for.
Our Free plan is unlimited in time - no credit card required. You can explore the dashboard and claim your listing before deciding to upgrade.
We accept all major credit/debit cards, UPI, net banking, and wallets via Razorpay - India's most trusted payment gateway.
Prices shown above are exclusive of GST (18%). GST is added at checkout and reflected in your invoice.
A PDF-ready invoice is generated automatically after every successful payment and accessible from your dashboard under Billing.
Your current plan remains active. You'll see an error and can retry from the Billing page. We also send an email reminder.
We offer a 7-day refund on annual plans if you've not used any premium features. Contact support@classhud.com within 7 days of purchase.
After your subscription expires, you have a 7-day grace period before your account is downgraded to Free. You can renew anytime during this period.
Reviews
All reviews go through our moderation queue. We check for authenticity signals before approving them to maintain platform trust.
Every review is screened for genuine, relevant content before it goes live. We remove spam, fake or abusive reviews to keep ratings trustworthy.
Verification
Institutes can apply for Identity Verification or Business Verification. Our team reviews submitted documents and awards badges accordingly.
A verified badge means ClassHud has confirmed the institute's identity, address and contact details through our verification process, so students can trust the listing.